If you have only recently joined the Lightning Sites family or have been with us for a while, but are yet to make the leap to processing your Customer Requests through our new Customer Portal within the Lightning Builder app – this is the webinar for you!
You will have seen the emails announcing the introduction to our new Customer Portal earlier this year but have you got on board? We believe using the new Customer Portal turns around your customer requests faster, and more accurately. But I’m not sure how to get started and I have questions I hear you say…
Then please join Jezza, our Customer Care Superstar, as she introduces you to our new Customer Portal with her upcoming online tutorial covering:
- How to lodge a request in the Customer Portal
- How do add your ‘brand or company profile’
- How to add team members to your account
- When to use our Live Chat feature, and where to find it
- Question time!
