Bounce Code

Definition

What is a bounce code?

 

A bounce code is a numeric error identifier that a sender receives whenever an email they sent out bounces. There are over 60 different bounce codes, and they are as follows:

 

Bounce Code Description Bounce Type
421 Happens when the recipient server temporarily defers a message due to too many connections or messages within a short timeframe Soft
450 Happens when the recipient mailbox is unavailable Soft
451 Happens when there is a processing error Soft
452 Happens when there is not enough system storage Soft
500 Happens when there is a syntax error so the server is unable to recognise the command Hard
501 Happens when there is syntax error in the command arguments Hard
502 Happens when a command that is not implemented is used Hard
503 Happens when the server encounters a bad sequence of commands Hard
504 Happens when a command parameter that is not implemented is used Hard
550 Happens when the recipient’s mailbox is unavailable (e.g., not found) Hard
551 Happens when the recipient’s mailbox is not local to the server. Hard
552 Happens when the action gets aborted because of exceeded storage allocation Hard
553 Happens when the command gets aborted due to an invalid mailbox name Hard
554 Happens when the transaction fails for an unstated reason Hard
4.2.2 Happens when the email account is over its quota Soft
5.0.0 Happens when the recipient address does not exist Hard
5.1.0 Happens when the recipient mailbox refuses to accept messages from the sender Hard
5.1.1 Happens when there is a bad destination mailbox address Hard
5.1.2 Happens when there is a bad destination system address Hard
5.1.3 Happens when there is a bad destination mailbox address syntax Hard
5.1.4 Happens when the destination mailbox address is ambiguous Hard
5.1.5 Happens when the email bounces even though the destination mailbox address is valid Hard
5.1.6 Happens when the mailbox has moved Hard
5.1.7 Happens when the sender’s mailbox has a bad address syntax Hard
5.1.8 Happens when the sender has a bad system address Hard
5.2.0 Happens when the email bounces due to undefined or other mailbox status Soft
5.2.1 Happens when the recipient’s mailbox is disabled and not accepting messages Soft
5.2.2 Happens when the recipient’s mailbox is full Soft
5.2.3 Happens when the length of the message exceeds the administrative limit Hard
5.2.4 Happens when there is a mailing list expansion problem Hard
5.3.0 Happens when there is an undefined or other mail system status Hard
5.3.1 Happens when the mail system full Soft
5.3.2 Happens when the system is not accepting network messages Hard
5.3.3 Happens when the system is not capable of selected features Hard
5.3.4 Happens when the message is too big for system Hard
5.4.0 Happens when there is an undefined or other network or routing status Hard
5.4.1 Happens when there is no answer from the host Hard
5.4.2 Happens when there is a bad connection Hard
5.4.3 Happens when there is a routing server failure Hard
5.4.4 Happens when the system is unable to route Hard
5.4.5 Happens when there is network congestion Soft
5.4.6 Happens when a routing loop is detected Hard
5.4.7 Happens when the delivery time expires Hard
5.5.0 Happens when there is an undefined or other protocol status Hard
5.5.1 Happen when there is an invalid command Hard
5.5.2 Happens when there is a syntax error Hard
5.5.3 Happens when there are too many recipients Soft
5.5.4 Happens when there are invalid command arguments Hard
5.5.5 Happens when the wrong protocol version is used Hard
5.6.0 Happens when there is an undefined or other media error Hard
5.6.1 Happens when the media not supported Hard
5.6.2 Happens when conversion is required and prohibited Hard
5.6.3 Happens when conversion is required but not supported Hard
5.6.4 Happens when conversion with loss is performed Hard
5.6.5 Happens when the conversion fails Hard
5.7.0 Happens when there is an undefined or other security status Hard
5.7.1 Happens when the delivery is not authorized and the message is refused Hard
5.7.2 Happens when mailing list expansion is prohibited Hard
5.7.3 Happens when security conversion is required but not possible Hard
5.7.4 Happens when security features are not supported Hard
5.7.5 Happens when there is cryptographic failure Hard
5.7.6 Happens when the cryptographic algorithm is not supported Hard
5.7.7 Happens when there is message integrity failure Hard
9.1.1 Happens when there is a hard bounce with no bounce code found Hard